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CRM and other technology products vendor Amdocs (News - Alert) Limited has reported that for the quarter ended March 31, 2008, revenue was $774.3 million, an increase of 9.6 percent from last year's second quarter.

 

Net income on a non-GAAP basis was $126.6 million, or $0.58 per diluted share (excluding acquisition-related costs, which include amortization of purchased intangible assets, and excluding equity-based compensation expense, net of related tax effects, of $26.8 million), compared to non-GAAP net income of $114.5 million, or $0.52 per diluted share, in the second quarter of fiscal 2007, excluding acquisition-related costs of $27.3 million.

 

The company's GAAP net income was $99.9 million, or $0.46 per diluted share, compared to GAAP net income of $87.2 million, or $0.40 per diluted share, in the second quarter of fiscal 2007. Free cash flow for the quarter was $63.1 million, comprised of cash flow from operations of $97.3 million less $34.2 million in net capital expenditures and other.

 

Dov Baharav, chief executive officer of Amdocs Management Limited, said the company's officials "recognize that there is uncertainty in the market as economic conditions have become more challenging and we believe that our forecasts for the second half of this fiscal year take this into account."

 

In the second quarter Amdocs showed progress in the operational support systems area by winning a deal with a large North American service provider, according to company officials: "In Europe, Amdocs signed an important CRM deal with a large wireless carrier," they said, noting "several wins with wireless carriers including a consulting engagement to help a service provider introduce offerings."

 

Last November CRM and billing services vendor Amdocs and Vodafone (News - Alert) signed a long-term global framework agreement, according to industry observer Yedioth Ahronoth.

 

Amdocs and the Vodafone Group have been collaborating on numerous voice and data billing, CRM and mediation projects since 1995. The new global framework agreement specifies service levels, pricing and a legal framework for all future projects between Amdocs and Vodafone companies worldwide.

 

The agreement is considered a significant milestone by officials of both firms. "With a streamlined integrated customer management approach, Vodafone will be able to further differentiate its brand, and grow stronger, more profitable customer relationships," said Eli Gelman, Executive Vice President of Amdocs.